Shipping policy

Shipping Policy

At I Sleep Simple, we aim to provide a seamless shopping experience by offering simple and reliable shipping options.

Free Shipping

Shipping is included for all orders within the contiguous United States.

Local Perks

For qualifying orders within 150 miles of Brooklyn, New York, we offer Free Delivery and White Glove Service to ensure your order arrives with care and convenience.

Shipping Timelines

• Soft Goods (such as bedding and pillows): Ship within 5–7 business days.
• Wholesale Fibers: Ship within 2–4 business days.
• Larger Items (such as mattresses and toppers): Ship within 2 weeks.

Please note: Depending on the time of year and the size of your order, shipping times may vary by up to one week. Once shipped, you will receive automated tracking information.

Transit Time

Allow 2–7 business days for delivery from Brooklyn, New York, depending on your location.

Orders Outside the Contiguous United States

For orders to Alaska, Hawaii, and U.S. territories (including Puerto Rico, Guam, and the U.S. Virgin Islands), an additional shipping fee applies. After placing your order, we will contact you with the shipping cost. Alternatively, you may email us at info@ISleepSimple.com with your full address and details of your order for a quote before completing your purchase.

Canadian and International Orders

We welcome international buyers. Please email info@ISleepSimple.com for a shipping quote before placing your order. Be sure to include your full address and the items you wish to purchase.

Import Fees and Taxes

Please be aware that your country may apply additional fees, tariffs, and taxes on imported goods. These charges are your responsibility and will vary by location.