Returns

I Sleep Simple Return Policy

We want you to be happy with your purchase! Here’s an overview of our return policy:

How to Cancel Your Order:

  • Within 48 hours of placing your order: Cancel for a full refund.
  • After 48 hours: Cancel for a full store credit, valid for one year (no refunds, only store credit).

Items Not Eligible for Return:

  • Used bedding (For hygiene and safety, we cannot accept used or opened bedding).
  • Opened packaging, washed, or damaged bedding.
  • Custom orders and clearance items.
  • Wholesale fibers (Non-returnable).

Eligible Returns:

  • Unused, unopened items in their original condition and packaging.
  • Must be returned within 30 days of receipt.
  • All returns are inspected for quality, and we cannot accept used items.

How to Return:

Refunds or Store Credit:

  • Refunds will be processed to the original payment method (allow 3-5 business days).
  • Restocking Fee: A 20% restocking fee will be charged for returns. Alternatively, you can opt for a full store credit instead of a refund.
  • Store credit will be issued as a coupon code, valid for one year. Please note: Store credit cannot be combined with other promotions.