Kapok Pillow - International Sales
Kapok is often referred to as "vegan down" and is completely plant based! Our kapok pillows are fully adjustable as they are made with a zippered encasement made of 100% GOTS certified organic sateen so you can easily remove or add fiber to suit your comfort level!
Kapok fiber is harvested from the seed pods that are dropped from Ceiba pentandra, commonly known as kapok or silk-cotton tree. These trees grow in rainforest regions, meaning your purchase of kapok is helping to preserve the life of a tree as it does not need to be cut down to harvest kapok as well as encourage local economies in Indonesia and other tropical regions. Almost no work is required to turn the raw material into bedding fiber: it's manually picked clean, spun, and sent to us!
Exterior Cover: Zippered 100% GOTS Certified Organic Cotton Sateen
Firmness: Standard
Kapok Benefits and Properties: Nothing compares to kapok. The soft, light fibers are hypoallergenic and do not trap heat.
Kapok Process: Kapok is hand-picked from the pod of the Ceiba tree then spun. The sustainable harvesting requires no chemical processing, so it is naturally organic.
Production Time: 3-5 business days
Flame Retardants: None
Care: Sorry, due to using natural, unprocessed fibers, this pillow cannot be washed or submerged in water, it will ruin the consistency of the pillow :(. Please, spot clean only. To bring life and loft back to your pillow, you can put the pillow in the dryer on a fluff or air only setting or if weather permits, you can put your pillow out in the sun for a couple of hours as sun is earth's natural sanitizer.
* Please note: Some of our products may retain their natural scent for a couple of weeks, while most people LOVE the scent, others may not. What is important to know is I Sleep Simple uses only natural and organic ingredients in the production process and there are never any fragrances, chemicals or dyes added to fibers and materials.
Made with LOVE in the USA
We have a 30-day return/exchange policy, which means you have 30 days after receiving your item to request a return or exchange.
To be eligible for a return/exchange, your item must be in the same condition that you received it, unused, and in its original packaging.
To start a return, you can contact us at info@isleepsimple.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@isleepsimple.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Store Credit
We will notify you once we’ve received and inspected your return, we will let you know if the return was approved or not. If approved, you’ll be issued a store credit for your full purchase price that will be valid for 1-year.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not, please note there is a 25% restocking fee. If approved, you’ll be automatically refunded on your original payment method less the 25% restocking fee. Please remember it can take up to 14 business days for your bank or credit card company to process and post the refund too.
Free Shipping is included on all orders within the contiguous United States. We also offer Free Delivery & White Glove Service on qualifying orders within 150 miles of Brooklyn, New York.
Most soft goods such as pillows and fibers will ship within 1-2 week while larger items such as mattresses and toppers will ship within 2-4 weeks. Depending on the time of year and size of the order, these numbers can vary up to a week. Please allow 2-5 business days for shipping from Brooklyn, New York depending on your location. Upon shipment, you will receive automated tracking information.
For orders to Alaska and Hawaii may request a shipping quote by email prior to placing an order. You can email info@isleepsimple.com for a shipping quote. Please include your shipping address and what you would like to order.
Canadian and International buyers may request a shipping quote by email prior to placing an order. We can be reached by email at info@ISleepSimple.com, please include your full shipping address and what you would like to order. Please be aware that each country has the authority to levy fees, tariffs, and taxes on imported goods and in some cases a customs broker may be required. These are left to the discretion of the individual governments and vary from country to country and is the responsibility of the addressee, as he or she was the purchaser of imported goods.